Responsible Gambling — Stay Safe
Sports and casino betting can be enjoyable, but staying within limits is what matters most. 922bet believes every player should have the opportunity to protect themselves.
Age Limit
Before opening an account at 922bet, you must confirm that you are at least 21 years old. Any account or transaction involving a minor will be cancelled immediately and deposited funds will not be refunded. Parents or guardians who believe a minor in their household is using an account can notify us directly through our 24/7 live chat.
Our Terms and Conditions detail the age verification process and restrictions on account use. We encourage you to read through them.
Keep Your Family Safe
If there are children or teenagers in your home, lock your devices with a password and keep parental controls enabled on your browser. Never share your login details with any other member of your household.
If you have any concerns, let our support team know — we are always ready to help in Bengali.
Set Your Own Limits
922bet provides several practical tools that let you set your own playing limits. Using these tools is entirely voluntary and you can apply to activate them at any time through the support chat.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount so you do not deposit beyond your budget.
Time Limit
Decide in advance how many hours you will play per day. When the set time is up, your session will end automatically.
Loss Limit
Set in advance how much you can lose within a given period — once the limit is reached, betting will stop.
Bet Limit
Set a maximum amount for a single bet. This helps control the urge to place large bets.
Self-Exclusion
Deactivate your account for a set period or permanently. During self-exclusion we will not send you any promotions or offers.
Cool-Off Period
Take a voluntary break from 24 hours up to 30 days. You will not be able to log in during the break.
To activate or change any of these limits, contact our 24/7 live chat or write to us by email. Our FAQ explains in more detail how these tools work.
Warning Signs
If betting moves from being enjoyable to being a problem, there are signs you can notice early. If you recognise any of the following in yourself, stop and seek help.
- You keep placing bets to try to recover money you have lost
- You are using household or savings money for betting
- You are hiding your betting from family or friends
- You are trying to take a break from betting but cannot manage it
- You feel restless or irritable when you are not betting
- Your work, studies, or family responsibilities are being affected
- You are betting with borrowed money or taking on debt to bet
Core Principles of Responsible Gambling
Betting is a form of entertainment — not a source of income. Before every bet at 922bet, ask yourself: if I lose this money, will it cause problems in my daily life? Only bet if the answer is no.
Never bet when you are under stress, angry, or upset. Make decisions with a clear head. Set a budget before each session and stop when it runs out — whether you are winning or losing.
Placing large bets on multi-bets or combo bets in the hope of big returns is risky. Before playing in the Multi Bet section, keep the possible loss in mind.
Betting is never a solution to financial problems. If you are in a difficult situation, seek help from family or a professional adviser.
Where to Get Help
Asking for help is not a sign of weakness — it takes courage. If you feel betting is no longer under your control, you can get support through any of the options below.
922bet Live Chat
Our support team is available 24 hours a day, 7 days a week to help in Bengali. Any request for self-exclusion or limit setting can be made directly through live chat.
Email Support
For non-urgent matters, share the details of your issue by email. Our team responds in both Bengali and English. Email address: [email protected]
Family and Close Ones
Talk to someone you trust in your family. Support from a loved one is the greatest strength on the road to recovery.
Professional Counselling
In Bangladesh there are mental health counsellors and addiction specialists who work with gambling addiction. Contacting a local hospital or mental health centre can provide confidential support.
Seeking professional advice means facing the problem head-on. It is the right choice for you and your family.
Some Questions for Yourself
In the past month, have any important responsibilities been neglected because of betting? Has the cost of betting become a significant portion of your monthly income? Have people close to you expressed concern?
If the answer to any one of these is yes, stop now and seek help. Our About Us page explains how we prioritise user protection.
Self-Exclusion Process
Self-exclusion is a step through which you can deactivate your 922bet account yourself for a set period or permanently. During this time:
- You will not be able to log in to the account
- No deposits will be accepted
- No promotional messages or advertisements will be sent
- If your account has a withdrawable balance, you will be given the opportunity to withdraw it
- To reactivate the account after the period ends, a request and waiting period will apply — reactivation is not immediate
To activate self-exclusion, let us know via 24/7 live chat or email [email protected]. We generally take action within a few hours.
Confidentiality Assured
Your self-exclusion or limit-setting information is kept completely confidential. This information is not shared with third parties.
Our Privacy Policy explains how your personal information is kept secure and under what circumstances it is processed.
For any questions about the protection of personal information, contact us directly.