922bet Terms and Conditions

1 Introduction and Applicability

These Terms and Conditions ("Terms") apply to the 922bet platform and all services under it. These Terms constitute a binding agreement between 922bet ("Platform", "we") and any registered or unregistered user ("Member", "you").

By accessing 922bet's website, mobile application, or any other digital channel, or by playing any game or placing any bet, you are considered to have read, understood, and accepted these Terms. To learn more about our services, special offers, and general information, read about 922bet.

These Terms are written in Bengali and apply to members residing in Bangladesh. If there is any conflict with a version in another language, the Bengali version will take precedence.

2 Definitions

The following terms are used in these Terms and Conditions:

• "Platform" refers to 922bet's website, app, and all related digital services.
• "Member" refers to any person who holds a registered account on the Platform.
• "Balance" refers to the total amount of money held in a member's account.
• "Bonus" refers to any promotional credit or reward granted by 922bet.
• "Wagering Requirement" refers to the total amount that must be wagered before a bonus becomes withdrawable.
• "Deposit" refers to adding funds to a member's account.
• "Withdrawal" refers to taking funds out of a member's account.

3 Account Registration and Eligibility

3.1 Age Limit

To open an account and use services on 922bet, you must be at least 21 years of age. 21+ This age limit is strictly enforced. If any member opens an account by providing a false age, all transactions on that account will be considered void and the account will be closed immediately.

3.2 Single Account

Each person may open only one account. Operating more than one account by the same person is strictly prohibited. If multiple accounts are detected, all of them will be closed and deposited funds may be forfeited.

3.3 Accurate Information

Members must provide accurate, complete, and up-to-date information at the time of registration. If the name, date of birth, mobile number, or contact details are incorrect, the account cannot be verified and withdrawals may be blocked. To update any information, the member must contact us via live chat.

3.4 Identity Verification (KYC)

922bet reserves the right to verify a member's identity at any time. A copy of a national ID card, passport, or other government-issued identity document may be requested for verification. Withdrawal requests may be delayed until verification is complete. If the required documents are not provided, the account may be restricted.

4 Account Security and Responsibility

It is the member's own responsibility to keep their account secure. Login credentials (username and password) must be kept private and must not be shared with anyone. If a third party accesses your account without permission, 922bet will not be liable for any resulting loss.

If you notice any unauthorised access or suspicious activity on your account, contact 922bet's live chat support immediately. If you fail to report in time, the member will be responsible for any further loss.

The member is accountable for all activities carried out through their account. Using another person's account or allowing others to use your account is strictly prohibited in both cases.

5 Deposits and Withdrawals

5.1 Deposit Rules

bKash, Nagad, and Rocket can be used to make deposits on 922bet. The minimum deposit amount is ৳100. Deposited funds are generally added to the account quickly. Members must use a payment method registered in their own name — deposits from third-party accounts will not be accepted.

5.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawals can be made via bKash, Nagad, or Rocket and are generally completed within 15 minutes to 2 hours. Identity verification may need to be completed before a withdrawal request is processed.

5.3 Ownership of Funds

Members may only deposit their own funds. Using third-party funds for deposits, using the platform for money laundering, or conducting suspicious financial activities is strictly prohibited. If such activity is detected, the account may be suspended and the relevant authorities may be notified.

6 Bonuses and Promotions

6.1 Welcome Bonus

New members at 922bet will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000 — you must wager ৳2,000 × 25 = ৳50,000 before withdrawing.

6.2 General Bonus Terms

• A bonus applies to one account only once and is non-transferable.
• After accepting a bonus, winnings from that bonus cannot be withdrawn until the wagering requirement is met.
• If bonus abuse is detected, 922bet reserves the right to forfeit the bonus and any associated winnings.
• If multiple accounts are used to claim bonuses, all accounts will be closed.
• 922bet reserves the right to change or discontinue any promotion.

6.3 Other Promotions

Weekly reload rewards, slot festival bonuses, cricket season offers, birthday rewards, and refer-a-friend rewards — each of these promotions has its own terms, which are clearly stated on the promotions page. It is the member's own responsibility to read the relevant terms before claiming any bonus.

7 Betting and Gaming Rules

7.1 Bet Acceptance

A bet is considered fully confirmed only when it has been successfully recorded in the system and the bet amount has been deducted from the member's account. If a bet is not confirmed due to a network issue, that bet will not be considered valid.

7.2 Incorrect Odds

If a technical error or incorrect odds are offered on any game or bet, 922bet reserves the right to cancel that bet. 922bet is not obligated to pay out winnings from bets placed at clearly incorrect odds.

7.3 Special Conditions for Sports Betting

922bet's own rules apply to sports betting. If a match is abandoned, rescheduled, or if the result is disputed, 922bet will act in accordance with the applicable rules. Sufficient time will be taken to settle all bets on an event.

7.4 Casino Games

In live casino and other games, the individual rules of each game provider apply. The RTP and other details for each game can be found on that game's detail page. The result stored on the game provider's server is considered final.

8 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure:

• Operating multiple accounts or using another person's account.
• Using false information or multiple identities to claim bonuses.
• Using automated software, bots, scripts, or any other technical means.
• Colluding with other players to influence game results.
• Intentionally exploiting technical errors or bugs in the platform.
• Using the platform for money laundering or any illegal purpose.
• Making deposits or withdrawals using third-party payment accounts.
• Attempting to gain unauthorised access to the platform's systems or security.

9 Technical Issues and Limitation of Liability

922bet always works to ensure uninterrupted service, but service disruptions may occur due to internet connectivity issues, server maintenance, or third-party technical faults. In such situations, 922bet does not bear liability for additional compensation.

If there is an error in a game provider's software or a game result is not recorded correctly, 922bet will take immediate action and, if necessary, cancel or re-evaluate the relevant bets.

922bet's liability in any situation will be limited to the actual balance in the member's account. 922bet will not be liable for indirect losses, lost profits, or expected benefits.

10 Account Suspension and Closure

10.1 Suspension by 922bet

If any provision of these Terms is violated, 922bet may temporarily or permanently suspend or close any account without prior notice. 922bet also reserves the right to hold the account balance in cases of prohibited activity.

10.2 Closure by the Member

A member may request to close their account at any time. To do so, contact us via live chat or email. All withdrawable balances will be paid out before the account is closed. Unearned bonuses will be cancelled.

10.3 Inactive Accounts

If there are no transactions for an extended period, the account may be considered inactive. The balance of an inactive account is retained and the member can log back in to resume using the service.

11 Personal Data and Privacy

922bet places the highest importance on protecting members' personal data. Full details on how data is collected, stored, and used can be found in our Privacy Policy. The Privacy Policy, along with these Terms, forms part of the agreement between you and 922bet.

Information provided at registration is used for account management, verification, and meeting legal requirements. A specific policy governs any transfer of information to third parties, as described in the Privacy Policy.

12 Responsible Gaming

922bet believes that gambling should be a form of entertainment, not a source of income. We therefore give the highest priority to responsible gaming. The 21+ age limit is strictly observed.

If a member feels that their gambling habit is going beyond their control, they can set a temporary break or permanent limits themselves. Read the responsible gaming guidelines and seek the support you need. 922bet is always ready to help members maintain healthy gaming habits.

13 Changes to Terms

922bet reserves the right to change these Terms at any time. For significant changes, members will be notified by email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.

Members should regularly review these terms and conditions on their own responsibility. For any questions or clarifications, contact our support team via 24/7 live chat.

14 Dispute Resolution

14.1 Complaint Process

If you have a dispute or complaint, first contact the 922bet support team via live chat or email. Provide details of the complaint along with the relevant dates and transaction information. Our team will work to resolve the issue as quickly as possible.

14.2 Final Decision

In disputes regarding game results, the data stored on the game provider's server will be considered the final evidence. If a resolution cannot be reached internally, 922bet will inform the member about the next steps. For answers to general questions, please visit our Frequently Asked Questions section.

15 General Provisions

15.1 Entire Agreement

These terms and conditions, the privacy policy, and any applicable promotional terms together form the complete agreement between 922bet and the member. Any prior discussions, whether verbal or written, are replaced by this agreement.

15.2 Severability

If any provision of these terms and conditions is found to be invalid or unenforceable for any reason, the remaining provisions will continue in full effect.

15.3 Language

These terms and conditions are originally written in Bengali. In the event of any conflict with a translated version, the Bengali version will take precedence.

15.4 Contact

For questions regarding these terms and conditions or any 922bet service, contact our 24/7 live chat support in Bengali or English. Our team is always ready to assist you.